JOIN OUR TEAM

Our employees are passionate about empowering teen moms, which is what Hope House is all about. Are you ready to join a team of life-changers who know how to work hard and play hard? Does a work culture characterized by teamwork, innovation, and a commitment to best practices appeal to you?

Then Hope House of Colorado, a faith-focused organization committed to empowering teen moms from all over the Denver area, may be a great fit!

Work From Your strengths:

Hope House management utilizes the Clifton StrengthsFinder to help employees find meaning and fulfillment in their work. Understanding the skills and personalities of each individual employee helps us to build strong teams and a strong culture.

Professional Development:

Hope House believes in making an investment in the professional development of its employees. From covering the costs for attending professional training seminars to bringing in relevant guest speakers to supervisors who are committed to helping their team members grow, Hope House is committed to giving its employees opportunities to thrive professionally.

Culture Statement:

We actually have an official statement around culture that includes the importance of fun, and our annual calendar includes Staff Olympics, the (un)Talent Show, and frequent team-building opportunities.

Hope House of Colorado is a God-centered organization with a passion to see the lives of teen moms transformed for Christ. We recognize that this happens in an environment that combines warmth, love and encouragement with the vital need for structure and boundaries.

Hope House is also a future-thinking organization, striving to be experts in our field. We invest in each employee, providing opportunities to pursue individual passions, gifts and strengths. Our staff is a unified team, pursuing excellence in all we do. We serve with integrity, humility, and respect for one another, in an environment that combines professionalism with fun, humor, and even a little bit of silliness each day!

Vacation Time:

Salaried employees receive 15 days or three weeks of PTO upon hire. Employees also receive 9 paid holidays every year. This totals to 24 paid days off every year. And, after five years, employees receive five weeks of PTO, plus 9 paid holidays.

Make a Difference:

Hope House is committed to empowering teen moms, changing the future for two generations! Our teen moms are building new lives for themselves and their little ones, and our stats prove how hard they are working. For example, our GED Program has an 80% graduation rate, 90% of our Residential Program graduates have reached self-sufficiency, and 80% of the children in our Early Learning Program reached their targeted goal last year. Hope House is on track to serve 200 teen moms and 300 children this year — join our team and make a real difference in your very own community!

Open Positions:

DIRECTOR OF BUSINESS OPERATIONS
Title: Director of Business Operations
Reports to:  Executive Director
Hours: Full-time

BASIC SUMMARY: The Director of Business Operations (hereafter referred to as “DBO”) is responsible for ensuring organizational effectiveness by providing leadership for the organizations financial and operations functions. The DBO is responsible for all areas of business operations, including Finance, HR, Facilities & Equipment, Operational Procedures & Processes, and IT and Information Systems. As a member of the Senior Executive Team, the DBO participates in long-term strategic planning and leads the annual operational planning process. The DBO is responsible for managing the day-to-day operations of the organization and directly manages a small team of people, while providing a day-to-day leadership presence for the entire staff.

LEADERSHIP & STRATEGIC RESPONSIBILITIES

  • Participate with the Board in developing the long-term strategic plan
  • Lead the performance management process that measures and evaluates progress against goals for the organization (annual operational plan)
  • Participate in organizational policy development as a member of the Executive Team
  • Lead Executive Team in developing key performance indicators and evaluate overall performance by gathering, analyzing and interpreting data and metrics
  • Oversight of the financial and administrative portions of the construction project for the new Resource Center
  • Manage the impact of capital projects on operations (current project: development and supervision of a facility-move plan for moving into the new building)

OPERATIONS

  • Increase efficiency by developing, maintaining and enforcing procedures and processes that support organizational objectives
  • Maintain the organizations decision-making matrix
  • Manage internal communications to ensure the cohesiveness of the team
  • Oversight of office management/administrative staff, ensuring daily processes are effective and support productivity of staff
  • Responsible for managing facility maintenance vendor, equipment vendors, and vehicle maintenance vendor
  • Manage risk, ensure proper insurance coverage, ensure conformity to laws and regulations, and maintain adherence to nonprofit best practices
  • Serve as primary liaison to legal counsel in all applicable areas of operations

FINANCIAL

  • Oversee long-term budgetary planning and cost management in alignment with the strategic plan (5-year financial plan)
  • Lead annual budget development process. Oversee cash management, forecasting and reporting and explain financial results, concerns and/or plans to all levels of management including the Board of Directors
  • Manage relationship with staff accountant/financial services company responsible for accounting systems and processes; ensure compliance with Generally Accepted Accounting Principles, regulatory requirements, and audit requirements
  • Responsible for relationship with auditors including management of response to recommendations and interface with Board of Directors
  • Responsible for oversight of payroll through payroll vendor
  • Contribute to grant-writing process by maintaining grant financials and program budgets in a manner easy for grant reporting

TECHNOLOGY

  • Oversight of IT from planning and contractual perspective ensuring a robust working environment for present and future needs
  • Responsible for management of information systems
  • Increase efficiency and productivity through the strategic use of technology and tools

HR

  • Oversee employee benefit programs and ensure a cost-effective and competitive environment
  • Oversight of HR processes and policies. Assist managers in implementing those processes & policies
  • Oversight of onboarding process (current project: work with a consultant to develop a robust onboarding process housed on a Learning Management System)

 

DESIRED SKILLS & ATTRIBUTES:

Leadership and Organization-exceptional capacity for managing and leading people; a team builder who has experience in scaling up organizations; ability to connect staff both on an individual level and in large groups; capacity to enforce accountability, develop and empower top-notch leaders from the bottom up, cultivate entrepreneurship, and learn the strengths and weaknesses of the team so as to put people in a position to succeed

Strategic Vision and Agility-ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan

General Management—thorough understanding of finance, systems, and HR; broad experience with the full range of business functions and systems, including strategic development and planning, budgeting, business analysis, finance and information systems

Results Driven-proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen including successful P&L management; the ability to balance the delivery of programs against the realities of a budget; and problem solving, project management, and creative resourcefulness

Capacity Building—ability to effectively build organization and staff capacity, developing a top-notch workforce and the processes that ensure the organization runs smoothly

REQUIREMENTS:

  • Align with core values, philosophies and guiding principles of Hope House of Colorado
  • A minimum of a Bachelor’s Degree; MBA preferred
  • Capital project experience is valuable
  • 3 years of supervisory experience
  • Minimum 3 years Financial Management experience, Non-Profit financial experience highly valued
  • Experience with QuickBooks
  • Must have excellent skills in Excel and Microsoft Office Suite (2010 or newer)

COMPETENCIES

  • Analysis/Reasoning
  • Attention to detail
  • Creative & Innovative thinking
  • Decision Making/Judgment
  • Enforcing Laws, Rules, & Regulations
  • Fiscal Accountability
  • Gaining Voluntary Compliance
  • Leadership
  • Mathematical Reasoning
  • Planning & Organizing
  • Negotiating Agreements
  • Problem Solving
  • Strategic Vision
  • Ethics & Integrity
  • Accountability & Dependability
  • Stress Tolerance

HOPE HOUSE OF COLORADO GUIDING PRINCIPLES

Christ Centered – Called to the mission! Passionate about transformation for teen moms and champions; committed to growth of our own personal faith.

Integrity – Do the right thing (even when it hurts)! Trustworthy; ethical and authentic; excellent stewards of donations; we expect 100% compliance with all applicable regulations.

Infectious Enthusiasm – Passionate about the cause, mission, and ministry! Engage others and strive for positivity through high energy.

Relationship Focused – True change happens for teen moms through healthy, long-term relationships with staff and volunteers. Engage champions so they experience the impact they make!

Future Thinking – Experts in our field who are constantly striving for the next level! Cause-focused and committed to sharing our knowledge and tools for the benefit of teen moms everywhere.

Team Player – Committed to working as a unified team, valuing each member’s contributions! Have one another’s backs and find compromises and solutions in a respectful manner. Go above and beyond for each other.

Have Fun! – Find joy in the work! There is room for fun, celebrations and a little bit of silliness every day!

Extreme Ownership – Take ownership! Empower decision-making at every level; anticipate success; and take responsibility!

Teachable Spirit – Eager to learn and grow! Open to new ideas and constructive criticism; demonstrate humility and learn from our mistakes and failures.

Excellent Environment – Create a warm, welcoming, safe and secure environment that shows every teen mom she has a place to belong!

 

TO APPLY: Send cover letter and resume to hr@hopehouseofcolorado.org.

DEVELOPMENT ASSOCIATE

Title:  Development Associate
Report to: Director of Development
Position: 40 hours a week

Mission Statement:  Hope House of Colorado empowers parenting teenage moms to strive for personal and economic self-sufficiency and to understand their significance in God’s sight, resulting in a healthy future for them, and for their children.

Job Summary:  The Development Associate (hereafter DA) is responsible for all aspects of the donor database (Raiser’s Edge), various aspects of moves management process and events; all towards building revenue. The DA will also provide administrative support to the Director of Development. This position is for a team player with a variety of skills that will move the organization forward. Above all, the DA has the opportunity to share with champions the grace of God shown through His work at Hope House, and to give champions an opportunity to experience relationship with God through their giving.

Database Responsibilities:

  • Responsible for maintaining accurate information in Raiser’s Edge (RE)
    • Adding new constituent records
    • Data clean-up
    • Managing inactives, do not mail and deceased records
  • Input gifts
    • Coding checks and online giving
    • Corporate match EFT distributions
    • Running reoccurring monthly Bedrock Builder gifts
    • Running Capital Campaign pledges/pledge payments
    • Event registration and gifts
  • Maintains and updates Development Handbook
  • Assists in sending out Direct Mail communications
    • Pull mail list and send to mail house
    • Evaluate outcome and update metrics
  • Reporting
    • Month end reports to DoD and Finance
    • Capital Campaign gift reports
    • Weekly and daily gift reports
    • Update metrics and Development Plan
  • Month end and year end reconciliation with Finance

Moves Management Responsibilities:

  • Work with the DoD to strategically utilize the champion database (Raiser’s Edge) to help drive champion and revenue growth
  • Leads weekly Prospect Review meetings with DOD, Executive Director, Volunteer Coordinator (VC), Development Officer (DO) and Grant Development Officer (GDO)
  • Pull DoD prospect and action lists in RE
  • Updates action steps for DoD from meetings and phone calls on a weekly basis
  • Champion (donor) moves management and PEO reporting and coding
  • Coordinate In Honor and In Memory gifts
    • Family notifications
    • Appreciation process
  • Responsible for managing Development Team volunteers
    • Appreciation and building relationships
    • Reporting volunteer notes and hours to the Volunteer Coordinator

Admin Support:

  • Handles administrative duties for DoD such as expense reporting, meeting and calendar requests, phone follow up and other duties.
  • Assists with projects, manages and coordinates volunteer needs for the DoD as needed
    • Includes appreciation and building relationships

Event Responsibilities:

  • Maintain Program of Events (POE) with up to date information on all aspects of the event
  • Create budget and track expenditures
  • Supervise/work with any hired event consultants
  • Serve as liaison with vendors on event-related matters, arrange food and beverage, order supplies and audiovisual equipment, make travel arrangements, and ensure appropriate décor (florals, linens, color schemes, etc.)
  • Review event contracts with the DoD
  • Coordinate volunteer staffing with VC – training before event and supervision during event
  • Coordinate “Day of” setup, during event and cleanup
  • Incorporate Transformational Giving Philosophy into every event
  • Work with Financial Director and accountant to reconcile expenses before, during, and after event
  • Coordinate sending thank you notes and plaques for all sponsors, donors, volunteers and committee members
  • Work with DOD to gather needed event reports
  • Work with PR coordinator for all marketing/ communication needs, including copy needs

 

Qualifications:

  • Raiser’s Edge database experience required or similar nonprofit donor database
  • 2-3 years experience in event planning
  • Strong written and verbal communication skills
  • Must be proficient in Word, Excel, PowerPoint
  • Will attend some evening & weekend activities in the course of Development work 

D Team Competencies:

  • Infectious enthusiasm
  • Called to the mission
  • Teachable spirit
  • Objective criticism
  • Competitive
  • Team player
  • Sense of humor
  • Strong work ethic
  • Personal Accountability
  • Integrity
  • Relational
  • Extreme Ownership
  • People Person
  • Multitasking

Position Competencies:

  • Influencing others
  • Relationship building
  • Creative and innovative thinking
  • Planning and organizing
  • Adaptability and Flexibility
  • Results Focus & Initiative
  • Decision making and judgment
  • Development and continual learning
  • Fiscal Accountability
  • Managing projects
  • Stress tolerance
  • Problem solving
  • Thrives in fast paced environment

 

Competitive compensation and benefits based on experience and industry benchmarking
To apply: email resume and cover letter to hr@hopehouseofcolorado.org.

DEVELOPMENT OFFICER

Job Title: Development Officer
Report to: Director of Development
Position: Full Time – 40 hours a week

Mission Statement:  Hope House of Colorado empowers parenting teenage moms to strive for personal and economic self-sufficiency and to understand their significance in God’s sight, resulting in a healthy future for them, and for their children.

Job Summary:  The Development Officer (hereafter DO) is responsible for all aspects of assigned events, various aspects of individual giving, and utilizes the champion data base, Raiser’s Edge, to drive revenue. The DO builds and maintains relationships with individual champions (donors), and groups of champions. Above all, the DO has the opportunity to share with champions the grace of God shown through His work at Hope House, and to give champions an opportunity to experience relationship with God through their giving.

Event Philosophy: Hope House uses events as a way to engage and move new people and potential donors to become involved with the mission of Hope House. We hope they become engaged and are inspired by what they see, experience and hear at our events. Every event is an opportunity to expand our reach with those around us.

Event Responsibilities:

  • Maintain Program of Events (POE) with up to date information on all aspects of the event
  • Create budget and track expenditures
  • Supervise/work with any hired event consultants
  • Work with Director of Development (DoD) and Volunteer Coordinator (VC) to assemble committees to cover all key aspects of the events and act as liaison between committee and Hope House
  • Serve as liaison with vendors on event-related matters, work with DoD on booking event space, arrange food and beverage, order supplies and audiovisual equipment, make travel arrangements, and ensure appropriate décor (florals, linens, color schemes, etc.)
  • Review event contracts with the DoD
  • Work with the Senior Graphic Designer (SGD) to develop webpage logo, invitations, program, signage and all event materials
  • Coordinate volunteer staffing with VC – training before event and supervision during event
  • Coordinate “Day of” setup, during event and cleanup
  • Incorporate Transformational Giving Philosophy into every event
  • Work with Finance and accountant to reconcile expenses before, during, and after event
  • Coordinate sending thank you notes and plaques for all sponsors, donors, volunteers and committee members
  • Work with DOD to gather needed event reports
  • Work with PR Coordinator for all marketing/ communication needs, including copy needs
  • Work with fundraising volunteers/committees to reach revenue goals

Donor/Champion Philosophy: Our goal is to move key volunteers and donors from participation with the organization thru speaking engagements, volunteer opportunities, activities and other events to becoming champions for our cause. The key to our success is to tap into our champions network. We follow the principles of Mission Increase’s “Transformational Giving”, we don’t believe transactional giving will further our mission or engage future champions. 

Champion Responsibilities:

  • Work with the DoD to strategically utilize the champion database (Raiser’s Edge) to help drive champion and revenue growth. Individual solicitation goal will be set annually with the DOD. Goal increases annually.
    • Develop prospect pool to generate revenue
    • Engage new donors by providing next steps of engagement
    • Move champions thru the PEO process
    • Set up meetings and coffees with new champions
    • Make asks of champions for Inkind needs, financial gifts, auction items and volunteer opportunities
  • Oversee the Hope House Young Professional Group, HHYP, and manage quarterly events, activities and communications for the group
  • Understand the strategy of income growth, develop and implement tactical plans for individual giving projects, like Champion Small Events, Monthly Giving as defined by the Development Plan or assigned by the Director of Development
  • Nurture, develop and maintain relationships with current champions, (E & O) and help drive growth in the number of new champions (P) by creating opportunities to engage

Database Responsibilities: The Development Team is a high performing, cross functional team that works at a fast pace to meet the growing income needs of the organization. As part of this strategy the DO serves as the back up to the Development Associate (DA) who is responsible for the donor data base (Raiser’s Edge).

  • Responsible for maintaining and inputting accurate information in Raiser’s Edge, including adding constituent records and notes
  • Inputs gifts into RE, codes checks, and runs online monthly gifts as needed
  • Updates action steps on contacts from meetings and phone calls on a weekly basis
  • Maintains and Updates Development Handbook Sections as directed by DA and DoD

 

Other Responsibilities:

  • Attend Development Team meetings, Champion meetings, All Staff meetings
  • Responsible for managing volunteers, including appreciation and building relationships, and reporting about volunteer use to the Volunteer Program Manager
  • Bedrock Builder program – oversees donors and communication including recruiting new monthly donors

Qualifications

  • 3-5 years of experience in non-profit Development work, specifically with individual donors
  • 2-3 years experience in event planning
  • Strong written and verbal communication skills
  • Must be proficient in Word and Excel, Raiser’s Edge database experience a plus
  • Will attend some evening & weekend activities in the course of Development work

Position Competencies

  • Influences others
  • Self-starter
  • Relationship builder
  • Creative and innovative thinking
  • Planning and organizing
  • Adaptability and flexibility
  • Results focused & initiator
  • Decision making and judgment
  • Development and continual learning
  • Fiscal Accountability
  • Manages projects and details
  • Stress tolerance
  • Problem solving
  • Enjoys people
  • Multitasking

HOPE HOUSE OF COLORADO GUIDING PRINCIPLES

  • Christ Centered – Called to the mission! Passionate about transformation for teen moms and champions; committed to growth of our own personal faith.
  • Integrity – Do the right thing (even when it hurts)! Trustworthy; ethical and authentic; excellent stewards of donations; we expect 100% compliance with all applicable regulations.
  • Infectious Enthusiasm – Passionate about the cause, mission, and ministry! Engage others and strive for positivity through high energy.
  • Relationship Focused – True change happens for teen moms through healthy, long-term relationships with staff and volunteers. Engage champions so they experience the impact they make!
  • Future Thinking – Experts in our field who are constantly striving for the next level! Cause-focused and committed to sharing our knowledge and tools for the benefit of teen moms everywhere.
  • Team Player – Committed to working as a unified team, valuing each member’s contributions! Have one another’s backs and find compromises and solutions in a respectful manner. Go above and beyond for each other.
  • Have Fun! – Find joy in the work! There is room for fun, celebrations and a little bit of silliness every day!
  • Extreme Ownership – Take ownership! Empower decision-making at every level; anticipate success; and take responsibility!
  • Teachable Spirit – Eager to learn and grow! Open to new ideas and constructive criticism; demonstrate humility and learn from our mistakes and failures.
  • Excellent Environment – Create a warm, welcoming, safe and secure environment that shows every teen mom she has a place to belong!

Competitive compensation and benefits based on experience and industry benchmarking
To apply: email resume and cover letter to hr@hopehouseofcolorado.org. 

Employee comments
I love working at Hope House because I am passionate about the mission of empowering teen moms.  I also love the flexibility of my job, my amazing co-workers, and how supportive Hope House is to working moms.

– Melinda Smith,
Parenting Coordinator

I love working at Hope House! Not only do I have the opportunity to help change the lives of the girls we serve, but I get to work alongside other amazing women who inspire me and make me laugh every day!

– Jenny Macias,
Program Director

“I started at Hope House as a volunteer and became involved with different pieces of the organization. When  a part-time Residential Counselor position opened up, I applied and was hired. This position allowed me to gain valuable experience working with teen moms, and today I am the Residential Program Manager. Hope House has given me a great opportunity to advance my career while working with self-motivated young women.”

 – Kara Mapel,
Residential Program Manager

Our Guiding Principles:
  • Christ Centered – Called to the mission! Passionate about transformation for teen moms and champions; committed to growth of our own personal faith.
  • Integrity – Do the right thing (even when it hurts)! Trustworthy; ethical and authentic; excellent stewards of donations; we expect 100% compliance with all applicable regulations.
  • Infectious Enthusiasm – Passionate about the cause, mission, and ministry! Engage others and strive for positivity through high energy.
  • Relationship Focused – True change happens for teen moms through healthy, long-term relationships with staff and volunteers. Engage champions so they experience the impact they make!
  • Future Thinking – Experts in our field who are constantly striving for the next level! Cause-focused and committed to sharing our knowledge and tools for the benefit of teen moms everywhere.
  • Team Player – Committed to working as a unified team, valuing each member’s contributions! Have one another’s backs and find compromises and solutions in a respectful manner. Go above and beyond for each other.
  • Have Fun! – Find joy in the work! There is room for fun, celebrations and a little bit of silliness every day!
  • Extreme Ownership – Take ownership! Empower decision-making at every level; anticipate success; and take responsibility!
  • Teachable Spirit – Eager to learn and grow! Open to new ideas and constructive criticism; demonstrate humility and learn from our mistakes and failures.
  • Excellent Environment – Create a warm, welcoming, safe and secure environment that shows every teen mom she has a place to belong! 
Employee comments