JOIN OUR TEAM

Our employees are passionate about empowering teen moms, which is what Hope House is all about. Are you ready to join a team of life-changers who know how to work hard and play hard? Does a work culture characterized by teamwork, innovation, and a commitment to best practices appeal to you?

Then Hope House of Colorado, a faith-focused organization committed to empowering teen moms from all over the Denver area, may be a great fit!

Work From Your strengths:

Hope House management utilizes the Clifton StrengthsFinder to help employees find meaning and fulfillment in their work. Understanding the skills and personalities of each individual employee helps us to build strong teams and a strong culture.

Professional Development:

Hope House believes in making an investment in the professional development of its employees. From covering the costs for attending professional training seminars to bringing in relevant guest speakers to supervisors who are committed to helping their team members grow, Hope House is committed to giving its employees opportunities to thrive professionally.

Culture Statement:

We actually have an official statement around culture that includes the importance of fun, and our annual calendar includes Staff Olympics, the (un)Talent Show, and frequent team-building opportunities.

Hope House of Colorado is a God-centered organization with a passion to see the lives of teen moms transformed for Christ. We recognize that this happens in an environment that combines warmth, love and encouragement with the vital need for structure and boundaries.

Hope House is also a future-thinking organization, striving to be experts in our field. We invest in each employee, providing opportunities to pursue individual passions, gifts and strengths. Our staff is a unified team, pursuing excellence in all we do. We serve with integrity, humility, and respect for one another, in an environment that combines professionalism with fun, humor, and even a little bit of silliness each day!

Vacation Time:

Salaried employees receive 15 days or three weeks of PTO upon hire. Employees also receive 9 paid holidays every year. This totals to 24 paid days off every year. And, after five years, employees receive five weeks of PTO, plus 9 paid holidays.

Make a Difference:

Hope House is committed to empowering teen moms, changing the future for two generations! Our teen moms are building new lives for themselves and their little ones, and our stats prove how hard they are working. For example, our GED Program has an 80% graduation rate, 90% of our Residential Program graduates have reached self-sufficiency, and 80% of the children in our Early Learning Program reached their targeted goal last year. Hope House is on track to serve 200 teen moms and 300 children this year — join our team and make a real difference in your very own community!

Open Positions:

Business Manager

Mission Statement:

Hope House of Colorado empowers parenting teenage moms to achieve personal and economic self-sufficiency and to understand their significance in God’s sight, resulting in a healthy future for their children.

Title: Business Manager
Reports to:  Executive Director
Hours: Full-time

Basic Summary: The Business Manager works directly with the Senior Executive Team. The role is responsible for process improvement, operational efficiency, oversight of all HR policies and procedures, maintaining facility vendor relationships and oversight of security protocols.   The Business Manager assists in developing and maintaining key performance indicators and metrics. The Business Manager also assists the outsourced CFO and bookkeeper with accounting, reporting and audit and ensures compliance with financial, regulatory and insurance requirements. The Business Manager owns the IT vendor relationship and is responsible for increasing efficiency and productivity through the strategic use of technology tools.

STRATEGY

  • Work with Executive Team to develop key performance indicators and evaluate overall performance by gathering, analyzing and interpreting data and metrics
  • Drive the annual operational plan process
  • Oversight of score card for strategic plan and reporting to the Board

FINANCE

  • Ensure compliance with required filings by local, state, and federal agencies
  • Manage relationship with contracted CFO & Bookkeeper
  • Responsible for accounting systems and processes
  • Ensure compliance with Generally Accepted Accounting Principles, regulatory requirements, and audit requirements
  • Assist CFO with 5-year financial planning, annual budget process, preparation of financial statements and reports
  • Assist CFO in managing relationship with auditors, gathering audit documentation, and response to recommendations
  • Responsible for oversight of payroll through payroll vendor
  • Contribute to grant-writing process by maintaining grant financials and program budgets in a manner easy for grant reporting
  • Make deposits, manage gift card process, order staff credit cards, manage Childcare Contribution tax credit paperwork and assist Bookkeeper with Quickbooks as directed

HR

  • Oversight of recruitment, selection, compensation, benefits, employee relations, and professional development
  • Develop human resources policies and procedures and ensure compliance with applicable legislation and regulations. Administer all human resources functions
  • Responsible for onboarding process (new hire checklist, Zenefits process, Employee handbook, etc) and knowledge transfer (current project: work with a consultant to develop a robust onboarding process housed on a Learning Management System)
  • Drive all aspects of employee review cycle, including use of accountabilities, strength finders, Pairin, the review schedule, communication around raises, etc
  • Manage benefits, including health insurance and retirement plans, and all associated vendor relationships

OFFICE MANAGEMENT

  • Establishes administrative procedures
  • Maintain supplies and manage vendor relationships
  • Maintain office equipment, including copiers and phone system, and manage vendor relationships
  • Utilize the support of office volunteers where able (training provided);
  • Responsible for information systems; establish and maintain digital and manual filing systems and records retention policies
  • Receive telephone calls and assist visitors
  • Retrieve voicemails from general mailbox and distribute accordingly
  • Receive, sort, and distribute mail
  • Maintain employee phone lists and records

FACILITIES

  • Ensure an excellent environment for teen moms, staff and champions, from maintenance to cleanliness to upkeep of facilities
  • Current project: Develop move plan for move from current location to new facility slated to open July 2019
  • Responsible for security plan and for managing vendor relationships for security and fire systems
  • Hire and manage facility & vehicle maintenance team member
  • Responsible for managing facility maintenance vendors, equipment vendors, and landscape/snow removal vendors

IT

  • Increase efficiency and productivity through the strategic use of technology tools
  • Oversight of IT from planning and contractual perspective ensuring a robust working environment for present and future needs
  • Manage vendor relationship with IT support company Symmetrix
  • Must have Microsoft Outlook and 365 experience. Will support team as able and coordinate with Symmetrix (IT support company) when needed. This includes setting up calendars, managing group email accounts, training and managing team use of tools such as OneNote and ensuring all team members follow calendar and email protocol
  • Responsible for management of information systems

OPERATIONS

  • Increase efficiency by developing, maintaining and enforcing procedures and processes that support organizational objectives
  • Manage risk, ensure proper insurance coverage, ensure conformity to laws and regulations, and maintain adherence to nonprofit best practices
  • Coordinate the admin/operations group (new group being formed by all data and admin roles across departments, tasked with creating operating efficiencies, process improvements, decision making and communication improvements)
  • Manage the impact of capital projects on operations (current project: development and supervision of a facility-move plan for moving from current space to new building slated for July 2019)
  • Participate in change management meetings after the move, and participate in problem solving that will flow from those meetings
  • Maintain the organizations decision-making matrix
  • Manage internal communications to ensure the cohesiveness of the team

DESIRED SKILLS & ATTRIBUTES:

Leadership and Organization– experience in scaling up organizations; capacity to enforce accountability and develop and empower top-notch leaders from the bottom up; cultivate entrepreneurship, and learn the strengths and weaknesses of the team so as to put people in a position to succeed

Business Acumen—thorough understanding of finance, systems, and HR; broad experience with the full range of business functions and systems, including strategic development and planning, budgeting, business analysis, finance and information systems

Results Driven– evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen including successful P&L management; the ability to balance the delivery of programs against the realities of a budget; possess problem solving skills, project management experience, and creative resourcefulness

Capacity Building—ability to effectively build organization and staff capacity, developing a top-notch workforce and the processes that ensure the organization runs smoothly; bring the ability to think strategically and anticipate future consequences and trends to organizational planning

REQUIREMENTS:

  • Align with core values, philosophies and guiding principles of Hope House of Colorado
  • Finance, Accounting or Business Administration degree preferred
  • Quickbooks experience required
  • Capital project experience is valuable
  • Minimum 3 years Financial Management experience, Non-Profit financial experience highly valued 
  • Must have excellent skills in Excel and Microsoft Office Suite (2010 or newer)

COMPETENCIES

  • Analysis/Reasoning                                                                                                  
  • Attention to detail
  • Decision Making/Judgment
  • Enforcing Laws, Rules, & Regulations
  • Fiscal Accountability
  • Gaining Voluntary Compliance
  • Leadership
  • Mathematical Reasoning
  • Planning & Organizing
  • Negotiating Agreements
  • Problem Solving
  • Strategic Vision
  • Ethics & Integrity
  • Accountability & Dependability
  • Stress Tolerance

HOPE HOUSE OF COLORADO – GUIDING PRINCIPLES

Christ Centered – Called to the mission! Passionate about transformation for teen moms and champions; committed to growth of our own personal faith.

Integrity – Do the right thing (even when it hurts)! Trustworthy; ethical and authentic; excellent stewards of donations; we expect 100% compliance with all applicable regulations.

Infectious Enthusiasm – Passionate about the cause, mission, and ministry! Engage others and strive for positivity through high energy.

Relationship Focused – True change happens for teen moms through healthy, long-term relationships with staff and volunteers. Engage champions so they experience the impact they make!

Future Thinking – Experts in our field who are constantly striving for the next level! Cause-focused and committed to sharing our knowledge and tools for the benefit of teen moms everywhere.

Team Player – Committed to working as a unified team, valuing each member’s contributions! Have one another’s backs and find compromises and solutions in a respectful manner. Go above and beyond for each other.

Have Fun! – Find joy in the work! There is room for fun, celebrations and a little bit of silliness every day!

Extreme Ownership – Take ownership! Empower decision-making at every level; anticipate success; and take responsibility!

Teachable Spirit – Eager to learn and grow! Open to new ideas and constructive criticism; demonstrate humility and learn from our mistakes and failures.

Excellent Environment – Create a warm, welcoming, safe and secure environment that shows every teen mom she has a place to belong!

To apply, email your resume and cover letter to hr@hopehouseofcolorado.org

Live-In Residential Advisor

Mission Statement:

Hope House of Colorado empowers parenting teenage moms to achieve personal and economic self-sufficiency and to understand their significance in God’s sight, resulting in a healthy future for their children.

Title:  Live-In Residential Advisor

Reports to:  Residential Program Manager

Basic Summary: Residential Advisor maintains the structure of the Hope House Program, enforce adherence to rules and policies as well provide encouragement, relationship and fellowship to Hope House residents. Live-in Residential Advisor will be provided with private quarters and community kitchen to use during their tenure at Hope House, as well as a monthly stipend.

Responsibilities

  • Supervise the Residential Program during overnight hours. Live-in RA may sleep while residents are sleeping but must be available to be assist residents if they need assistance during the middle of the night.
  • Oversee and adhere to house schedule.
  • Oversee residents returning from job training, approved activities and/or appointments.
  • Transport residents and their children to and from appointments as needed.
  • Eat dinner with the residents and their children during scheduled evenings and oversee dinner preparation and clean up.
  • Supervise all on-site teen moms, visitors or volunteers.
  • Help with childcare/children’s program as needed.
  • Daily document residents’ behavior, attitude, and performance in Daily Activity Evaluation notebook.
  • Adhere to Residential Program Handbook.
  • Report residents’ appointments and schedules to Residential Family Advocate.
  • Hold the residents accountable to the Hope House rules, policies, and expectations set forth in the Program and Staff Handbook.
  • Follow all Hope House security procedures.
  • Build trusting relationships with residents, be a good listener, spend time with residents during shifts.
  • Supports residents in achieving their Individual Growth Plan, completing tasks with residents as assigned by the RFA.
  • Keep common areas of the house clean and organized and maintains atmosphere that is ready for tours at all times. Advise Residential Program Manager of any deficiencies in the cleanliness and safety of house/grounds.
  • Respond to emergencies as needed.

Requirements

  • Applicant must be female and over the age of 21.
  • Applicant must have a valid driver’s license and current automobile insurance.
  • A background/criminal check must be completed before employment is granted.
  • Experience working with at-risk adolescent girls and teen mom’s a plus.
  • Must have good leadership skills and the ability to work well with others.
  • Must sign 1-year contract for position and remain on-site during the hours of:
    • Overnights (8:30pm – 8:30am)
    • 2 evening shifts a week (4:30pm-9:00pm)
    • Staff Meetings on the 1st and 3rd Thursdays of each month (Subject to change)
    • All-Staff Meetings which occur 5x a year on the 4th Thursday of the month, 9:00-11:00am
    • Exceptions will be made for approved vacation time or as needed with prior approval and shift coverage.

HOPE HOUSE OF COLORADO GUIDING PRINCIPLES

  • Christ Centered – Called to the mission! Passionate about transformation for teen moms and champions; committed to growth of our own personal faith.
  • Integrity – Do the right thing (even when it hurts)! Trustworthy; ethical and authentic; excellent stewards of donations; we expect 100% compliance with all applicable regulations.
  • Infectious Enthusiasm – Passionate about the cause, mission, and ministry! Engage others and strive for positivity through high energy.
  • Relationship Focused – True change happens for teen moms through healthy, long-term relationships with staff and volunteers. Engage champions so they experience the impact they make!
  • Future Thinking – Experts in our field who are constantly striving for the next level! Cause-focused and committed to sharing our knowledge and tools for the benefit of teen moms everywhere.
  • Team Player – Committed to working as a unified team, valuing each member’s contributions! Have one another’s backs and find compromises and solutions in a respectful manner. Go above and beyond for each other.
  • Have Fun! – Find joy in the work! There is room for fun, celebrations and a little bit of silliness every day!
  • Extreme Ownership – Take ownership! Empower decision-making at every level; anticipate success; and take responsibility!
  • Teachable Spirit – Eager to learn and grow! Open to new ideas and constructive criticism; demonstrate humility and learn from our mistakes and failures.
  • Excellent Environment – Create a warm, welcoming, safe and secure environment that shows every teen mom she has a place to belong!

To apply, email your resume and cover letter to hr@hopehouseofcolorado.org

Residential Advisor

Mission Statement:

Hope House of Colorado empowers parenting teenage moms to achieve personal and economic self-sufficiency and to understand their significance in God’s sight, resulting in a healthy future for their children.

Title:  Residential Advisor

Reports to:  Residential Program Manager

Basic Summary: Residential Advisors maintain the structure of the Hope House Program, enforce adherence to rules and policies as well provide encouragement, relationship and fellowship to Hope House residents.

Responsibilities

  • Supervise all afternoon and evening activities.
  • Oversee and adhere to house schedule.
  • Oversee residents returning from job training, approved activities and/or appointments.
  • Transport residents and their children to and from appointments as needed.
  • Eat dinner with the residents and their children on a regular basis and oversee dinner preparation and clean up.
  • Supervise all on-site teen moms, visitors or volunteers.
  • Help with childcare/children’s program during evening activities and classes as needed.
  • Daily document residents’ behavior, attitude, and performance in Daily Activity Expectation notebook and logs.
  • Read and be very familiar with Residential Program Handbook
  • Report residents’ appointments and schedules to Residential Family Advocate.
  • Help hold the residents accountable to the Hope House rules, policies, and expectations set forth in the Program.
  • Follow all Hope House security procedures.
  • Mandatory Staff Meetings on the first and third Thursday mornings (scheduled to change).
  • Advises residents on a variety of personal topics, building trusting relationships with them, and being a good listener.
  • Supports residents in achieving their goal plans.
  • Keeps common areas of the house clean and organized and maintains atmosphere that is ready for tours at all times. Advises Residential Program Manager of any deficiencies in the cleanliness and safety of house/grounds.
  • Responds to emergencies as needed.
  • Available for occasional overnights shifts.

Requirements

  • Applicant must be female and over the age of 21.
  • Applicant must have a valid driver’s license and current automobile insurance.
  • A background/criminal check must be completed before employment is granted.
  • Experience working with at-risk adolescent girls and teen moms a plus.
  • Must have good leadership skills and the ability to work well with others.

HOPE HOUSE OF COLORADO GUIDING PRINCIPLES

  • Christ Centered – Called to the mission! Passionate about transformation for teen moms and champions; committed to growth of our own personal faith.
  • Integrity – Do the right thing (even when it hurts)! Trustworthy; ethical and authentic; excellent stewards of donations; we expect 100% compliance with all applicable regulations.
  • Infectious Enthusiasm – Passionate about the cause, mission, and ministry! Engage others and strive for positivity through high energy.
  • Relationship Focused – True change happens for teen moms through healthy, long-term relationships with staff and volunteers. Engage champions so they experience the impact they make!
  • Future Thinking – Experts in our field who are constantly striving for the next level! Cause-focused and committed to sharing our knowledge and tools for the benefit of teen moms everywhere.
  • Team Player – Committed to working as a unified team, valuing each member’s contributions! Have one another’s backs and find compromises and solutions in a respectful manner. Go above and beyond for each other.
  • Have Fun! – Find joy in the work! There is room for fun, celebrations and a little bit of silliness every day!
  • Extreme Ownership – Take ownership! Empower decision-making at every level; anticipate success; and take responsibility!
  • Teachable Spirit – Eager to learn and grow! Open to new ideas and constructive criticism; demonstrate humility and learn from our mistakes and failures.
  • Excellent Environment – Create a warm, welcoming, safe and secure environment that shows every teen mom she has a place to belong!

To apply, email your resume and cover letter to hr@hopehouseofcolorado.org

Employee comments

I love working at Hope House because I am passionate about the mission of empowering teen moms.  I also love the flexibility of my job, my amazing co-workers, and how supportive Hope House is to working moms.

– Melinda Smith,
Parenting Coordinator

I love working at Hope House! Not only do I have the opportunity to help change the lives of the girls we serve, but I get to work alongside other amazing women who inspire me and make me laugh every day!

– Jenny Macias,
Program Director

“I started at Hope House as a volunteer and became involved with different pieces of the organization. When  a part-time Residential Counselor position opened up, I applied and was hired. This position allowed me to gain valuable experience working with teen moms, and today I am the Residential Program Manager. Hope House has given me a great opportunity to advance my career while working with self-motivated young women.”

 – Kara Mapel,
Residential Program Manager

Our Guiding Principles:
  • Christ Centered – Called to the mission! Passionate about transformation for teen moms and champions; committed to growth of our own personal faith.
  • Integrity – Do the right thing (even when it hurts)! Trustworthy; ethical and authentic; excellent stewards of donations; we expect 100% compliance with all applicable regulations.
  • Infectious Enthusiasm – Passionate about the cause, mission, and ministry! Engage others and strive for positivity through high energy.
  • Relationship Focused – True change happens for teen moms through healthy, long-term relationships with staff and volunteers. Engage champions so they experience the impact they make!
  • Future Thinking – Experts in our field who are constantly striving for the next level! Cause-focused and committed to sharing our knowledge and tools for the benefit of teen moms everywhere.
  • Team Player – Committed to working as a unified team, valuing each member’s contributions! Have one another’s backs and find compromises and solutions in a respectful manner. Go above and beyond for each other.
  • Have Fun! – Find joy in the work! There is room for fun, celebrations and a little bit of silliness every day!
  • Extreme Ownership – Take ownership! Empower decision-making at every level; anticipate success; and take responsibility!
  • Teachable Spirit – Eager to learn and grow! Open to new ideas and constructive criticism; demonstrate humility and learn from our mistakes and failures.
  • Excellent Environment – Create a warm, welcoming, safe and secure environment that shows every teen mom she has a place to belong! 

Employee comments